Netiquette

Netiquette

Dear user, we thank you for your interest in the social media channels and online community of Menarini (hereinafter referred to as the 'Company').

There are several things you need to know if you wish to post a comment or material on these channels. The Company's mission is to improve people's lives by providing high-quality products to patients. To achieve this goal, the Company has a social and moral duty to adopt, support, and promote ethically correct behavior, in line with the values of integrity, correctness, and transparency that have always distinguished it. The Company has embraced these principles and opposes any action or approach that may promote, or even tolerate, behavior that does not adhere to them. The Company operates in sectors governed by specific regulations. Therefore, any discussion must comply with the terms of use outlined below. Your data will be processed in accordance with applicable law. To learn more, click here.

Any user who posts a message or responds to a post on a Company channel on social media or in the online community (the 'Channels') agrees to comply with these terms of use. These terms of use apply in addition to the terms or any other legal notice communicated to users by the Company or by any company that owns the social platforms and online communities used.

To the extent possible, medical and scientific information is provided for informational purposes and cannot be considered as professional advice replacing medical intervention or providing personalized treatment indications.

The user acknowledges that, when posting is allowed, the data, texts, graphics, and images, as well as their selection and presentation, and any other material that the user decides to post using the functions and computer tools of their chosen channel ('Content') are solely the responsibility of the person who generated them.

Quotes, 'Likes,' and comments are allowed. However, discussions about products of the Company or any other pharmaceutical company, or therapeutic options, are not allowed.

Management and moderation are entrusted to individuals who conduct periodic checks of published messages, at least once a working week. In any case, the user notes that the Company managing the relevant Channel cannot carry out preventive control of the Content and disclaims all responsibility for the content uploaded, published, or made available in any other way by users.

Where applicable, the user also notes that the Channel may allow sharing of Content posted on other social networks. The Company managing the relevant Channel has no control over the subsequent processing of the Content and disclaims all responsibility in this regard.

The Company will make every effort to respond to user comments and questions. However, certain areas, such as those directly related to the legal field, confidential information, or information related to medical conditions, cannot be addressed. If it is impossible to respond to a comment, a private message explaining the reason may be sent, to the extent allowed by the features of the chosen Channel.

In all cases, it is strictly prohibited for each user to send messages:

of an abusive, defamatory, slanderous, offensive, discriminatory, degrading, vulgar, or xenophobic nature, or whose content undermines the dignity and sensitivity of others or praises hate, violence, or illegal behavior;
that contain intellectual and/or industrial property rights belonging to third parties (such as trademarks or logos) or material protected by copyright (such as music, videos, or texts) without the express consent of the owners of such rights;
that contain treatment indications;
that contain political propaganda;
whose content is off-topic or has been written to disrupt the discussion or offend the individuals who manage and moderate the channel on social media;
that offer medical advice or are otherwise related to health in general;
whose content is commercial, such as the sale of products/services, advertising campaigns, or subscriber recruitment;
whose content is excessively repetitive and/or disturbing to the community or is unwanted;
whose subject is directly related to the legal field or involves confidential information or information related to medical conditions;
whose content violates the rules of conduct of the relevant Channel.
In addition, the user notes the following:

Published content must not mention drugs or active ingredients of Menarini Group companies or any other pharmaceutical company;
In accordance with current regulations, advertising content related to drugs cannot be published;
Ongoing legal proceedings or lawsuits cannot be mentioned;
Before uploading information that allows the identification of third parties (such as name, phone number, address, photos, and/or videos representing these third parties), the user must obtain their consent before publication and possible sharing via social media, with the understanding that the publication, using the features and computer tools available on the site, of any image or Content concerning a user automatically implies the user's consent for their dissemination or sharing;
Any use or mention of the user's Content or material transmitted using the features and computer tools of the Channel or obtained by the user using these features or tools is at the user's own risk.
The Company reserves the right to intervene by deleting any post that, at the discretion of the Company, may be deemed non-compliant with these terms of use.

The user acknowledges the Company's right/obligation to take all measures by which competent authorities require the Company to disclose the identity of anyone who has sent such material. The Company cannot be held responsible for losses or damages caused by content posted by yourself or other users, nor for losses and damages related to such content or resulting from it.

The Company reserves the right (to the extent of technical possibilities) to prohibit or block the interventions of users who repeatedly violate these terms of use or the rules of conduct of the Channel used and to report these users to the administrators of the social platform.

The Company may provide links or references to websites on social channels. However, the Company disclaims all responsibility regarding the accuracy or content of these sites and cannot be held responsible for damages resulting from such content.

By posting on a Channel managed by the Company, users acknowledge and accept that their posts and ideas, techniques, or content may be freely used by the Company, in any manner and on any media, including forums, other websites, and Company pages on social media, as well as during Company activities. Therefore, users are encouraged not to submit ideas, material, or content that they wish to keep confidential or for which they wish to receive compensation.

Please do not use this channel to report adverse effects of a product. If adverse effects occur following the use of a product from the Company, you must immediately consult your doctor, pharmacist, or any other healthcare professional. You can report any adverse effects directly to the Company and the competent authorities through the channels provided for this purpose.